Whirlpool Refrigerator Control Board Troubleshooting

To troubleshoot a Whirlpool refrigerator control board, perform a series of tests and inspections for any visible signs of damage or malfunction. Begin by checking the power supply and ensuring it is connected properly.

Then, examine the control board for any burned-out components or loose connections. If no issues are found visually, use a multimeter to test the board’s voltage and continuity. Finally, reset the control board by unplugging the refrigerator for a few minutes and then plugging it back in.

If these steps do not resolve the problem, it may be necessary to replace the control board.

Whirlpool Refrigerator Control Board Troubleshooting

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Troubleshooting Steps

If you’re experiencing issues with your Whirlpool refrigerator’s control board, it’s important to troubleshoot the problem to identify and fix the underlying issue. By following these troubleshooting steps, you can diagnose the problem and potentially resolve it without the need for a professional repair.

Check Power Supply

The first and most basic step in troubleshooting a Whirlpool refrigerator’s control board is to check the power supply. Ensure that the refrigerator is properly plugged into a working electrical outlet. If necessary, try plugging the refrigerator into a different outlet to rule out an issue with the existing power source. Additionally, check for any tripped circuit breakers or blown fuses that may be impacting the power supply.

Inspect Control Board For Damage

The next step is to inspect the control board for any visible damage. Start by removing the refrigerator’s rear panel to gain access to the control board. Look for any signs of burn marks, loose or corroded wires, or damaged components. If you notice any damage, it’s likely that the control board needs to be replaced. In such cases, contacting a professional repair service is advisable to ensure a proper replacement.

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Reset The Control Board

If the power supply is functioning correctly and there is no visible damage to the control board, the next troubleshooting step is to reset the control board. To reset the control board, unplug the refrigerator from the power outlet and leave it unplugged for at least 5 minutes. This will allow the control board to reset and potentially resolve any minor software glitches or errors. After the 5 minutes have passed, plug the refrigerator back in and see if the issue has been resolved.

If the problem persists even after following these troubleshooting steps, it may indicate a more serious issue with the control board. In such cases, it’s recommended to contact Whirlpool customer support or a professional appliance repair service for further assistance.

Whirlpool Refrigerator Control Board Troubleshooting

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Additional Tips And Considerations

While troubleshooting the control board of your Whirlpool refrigerator, there are a few additional tips and considerations that can help you ensure a successful resolution. By following these steps, you can potentially save time and money, and get your refrigerator up and running again in no time.

Consult The User Manual

Before diving into any troubleshooting procedures, it’s always a good idea to consult the user manual that came with your Whirlpool refrigerator. The manual provides valuable information about the control board and its functions, as well as specific troubleshooting steps for common issues. It may also contain helpful diagrams and illustrations that can assist you in identifying the control board and its various components.

If you can’t locate the physical user manual, don’t worry! Whirlpool provides digital copies of their manuals on their official website. Simply visit their website and enter your refrigerator’s model number to access the appropriate manual. Take the time to review the troubleshooting section specific to the control board to determine if any of the symptoms you are experiencing are covered.

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Contact Whirlpool Customer Support

If consulting the user manual doesn’t provide the answers you need or if you prefer to seek direct assistance, contacting Whirlpool’s customer support should be your next step. Whirlpool offers dedicated customer support services that can help troubleshoot specific issues with their appliances, including control board problems in refrigerators. They have a team of trained technicians who have in-depth knowledge about Whirlpool products and can provide you with expert advice and guidance.

You can reach Whirlpool customer support through various channels, such as phone, email, or through their website’s live chat feature. Make sure to have your refrigerator’s model and serial number handy when reaching out to them, as it will help them better assist you. Their customer support representatives will be able to walk you through additional troubleshooting steps, recommend potential solutions, and, if necessary, advise you on further actions such as scheduling service or ordering replacement parts.

Consider Professional Repair

If all else fails or if the control board issue seems too complex to handle on your own, it may be time to consider professional repair. While attempting DIY repairs can be cost-effective, some control board problems require specialized tools and expertise to resolve effectively. Professional technicians have the experience and knowledge to diagnose and repair complex control board issues accurately.

When opting for professional repair, consider contacting an authorized Whirlpool service center or hiring a qualified appliance repair technician who specializes in Whirlpool refrigerators. These professionals have the necessary training and access to genuine Whirlpool replacement parts, ensuring that your appliance is repaired correctly and maintains its reliability.

Remember to inquire about warranties and service options when scheduling professional repair. Depending on the age and condition of your Whirlpool refrigerator, there may be warranty coverage or extended service plans that can help offset the repair costs.

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By following these additional tips and considerations, you can maximize your chances of resolving control board issues with your Whirlpool refrigerator effectively. Whether through consulting the user manual, contacting customer support, or seeking professional assistance, taking the right steps will ensure you get your refrigerator back to optimal performance quickly and hassle-free.

Whirlpool Refrigerator Control Board Troubleshooting

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Frequently Asked Questions For Whirlpool Refrigerator Control Board Troubleshooting

How Do I Troubleshoot The Control Board Of My Whirlpool Refrigerator?

To troubleshoot the control board of your Whirlpool refrigerator, begin by checking if it has power and if the display is functioning properly. You can also try resetting the control board or performing a self-diagnostic test. If the issue persists, consult the owner’s manual or contact Whirlpool customer service for assistance.

Why Is The Control Board Of My Whirlpool Refrigerator Not Working?

There could be several reasons why the control board of your Whirlpool refrigerator is not working. It could be due to a power outage, a faulty connection, or a malfunctioning control board itself. Try troubleshooting the control board using the manufacturer’s instructions, and if the issue persists, consider contacting a professional technician for further assistance.

How Much Does It Cost To Replace The Control Board Of A Whirlpool Refrigerator?

The cost to replace the control board of a Whirlpool refrigerator can vary depending on the model and where you purchase the replacement part. On average, you can expect to pay between $100 and $300 for a control board replacement.

It is recommended to consult with a professional technician or contact Whirlpool customer service for accurate pricing information.


In troubleshooting Whirlpool refrigerator control board issues, it is essential to identify common symptoms, such as erratic temperature, unresponsive touchpad, or error codes. By following the step-by-step troubleshooting guide provided in this blog post, you can quickly diagnose and resolve control board problems without the need for professional help.

Remember to exercise caution, refer to the Whirlpool manual for specific instructions, and always ensure power is disconnected before attempting any repairs. Keeping your control board in optimal condition will help extend the lifespan and performance of your Whirlpool refrigerator.

Enjoy the seamless functionality of your appliance once again!

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